Job description
- You shall provide the floor plan/ layout, designs of Kitchen, Wardrobes, entertainment units, study tables, crockery units, shoe racks, false ceilings, wall paper, painting, loose furniture and any other product or service that Highline might offer to customers from time to time
- You shall carry out offline marketing by promoting Highline, its products and Services
- You shall carry out pre-sales activities in accordance with the instructions given by Highline and follow up with leads provided by Highline
- You shall meet with existing and prospective customers of Highline at its showrooms, designated meeting spaces in commercial and residential complexes, virtually or by visiting the customer premises in the event the same is required to close any sales
- You shall be able to guide customers in terms of Quotation and Highline Standards design suggestions, colours, and design techniques and be able to respond and give solutions for their design queries and concerns
- You shall visit the site of the customer for site measurement (also termed D1), before sending the design drawings in for production (also termed D2”) and also during installation of the order. As and when required, you shall undertake additional visits to the customer’s site during the project, to ensure that Highline renders its committed services to its customers
- You shall customise the designs if the same is required to comply with the customer’s requirements within the scope agreed to be fulfilled by Highline
- You shall be responsible for collecting the advance payable by the customer for any order placed by the customer, which is 10% (ten percent) of the total order value
- You shall be responsible for completion of all works in relation to the orders accepted by Highline for which you are engaged to provide the Design Services
- You shall adhere to the timelines set forth by Highline for communicating and responding to the customer, carrying out Design Services and all other activities required for fulfilling Highline’s commitments to the customer
- You shall be responsible for regularly updating all pre-sales related information and on the progress of any ongoing transaction. All such updates shall be made online in such manner as may be specified by Highline
- You shall work with Highline’s implementation team to the extent required and oversee the same to ensure that it is in line with the design chosen by the customer till the order is completed and customer feedback is obtained
- You shall be responsible for completion of drawings and required designs of a project taken till completion of design phase with Google Sketchup/Coohom/Custom Tool and Google Layout software’s.
- You shall assist Highline in collecting all balance payments from the customer upon finalization of the design and completion of the order.